---
title: [Vendor] - Open the support team access to your Amazon Advertising Console
description: Inquiries can be diagnosed quickly by providing the support team access to your account via the Amazon Advertising Console.
---
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# \[Vendor\] - Open the support team access to your Amazon Advertising Console
## Inquiries can be diagnosed quickly by providing the support team access to your account via the Amazon Advertising Console.
**This tutorial is written for granting access to our support team. If you want to [manage multiple accounts by using one credential](https://help.m19.com/how-to-connect-a-second-account), instead of delegating permission to [accounts@m19.com](mailto:accounts@m19.com), you should delegate permission to your main account!**
We need you to fill in a form with your account Id and wait for us to send you an email with further instructions. Here is how it works :
1\) Go into your Amazon Advertising console
2\) Click on the menu in the top left corner and select ‘**Access and settings’**
****
3\) Your account Id is under your Account name, copy it!
4\) Fill in the [form below](https://share.hsforms.com/1mKVtGIFDS7uE4OOg69hdqQ59xri)
5\) Once we get your submission, we will send you a link by e-mail
6\) Click and open the **unique access request link **sent by M19
7\) Select **‘Approve request’** in the following pop-up window:
And there you are! Now our support team can better help you with your account!
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