Best practices 👑
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      Bug Investigation Guide: How to Assist Us Effectively

      When you come across a bug, helping us pinpoint its origin is crucial. Here's what we require:

      1. Account ID: Your unique account identifier.
      2. Marketplace: Where you encountered the bug.
      3. Strategy Name and Type: The strategy you used.
      4. ASIN with the Issue: The product causing the problem.
      5. Brief Description: A concise bug summary.
      6. Video Recording: show the bug with the browser console.

      For video recording, please remember to right-click, select 'Inspect', then click on 'Console' tab at the beginning of the recording!

       

      Providing these details accelerates the bug-fixing process, ensuring a smoother experience for everyone. Thank you for your assistance!