Once your account/marketplace is added, you can activate or deactivate marketplaces as you wish.
Before reading any further, be sure you followed our onboarding process and you have access to the account you wish to switch
Activation or deactivation
To activate or delete a marketplace, simply access the M19 dashboard and navigate to the Settings -> Accounts section. From there, you can click on the status bar of the relevant account and change the status
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Activation
Before activating the AI management feature, make sure that the initial status of the marketplace is set to "active - pull stats" to enable its activation. Once activated, your account will be ready to use on M19, allowing you to create ads and utilize other features on the platform
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Deactivation
To disable the AI management feature, you can switch the status of the marketplace from "active - full automation" to "deactivate full automation".
After initiating the deactivation process, a cleaning process will pause M19's campaigns, which may take approximately 1 to 2 hours. After the cleaning phase, the status of the marketplace will change to "active - pull stats". This means your account will remain linked to M19, and the tool will continue fetching data daily. However, you will no longer be able to create ads or use other features on the platform.
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Special status
When the status displays "Manual Setup Required", it indicates that the algorithm cannot automate the management of campaigns since no campaigns have been manually created on the Amazon advertising console.
To resolve this, you have to manually create a campaign in the Amazon advertising console, and then pause the campaign right after the creation. It will unlock the status