1. Help Center
  2. Getting Started 🚀

Common questions before onboarding

First, it's essential to understand that m19 provides cutting-edge advertising PPC software to help sellers manage their Amazon PPC campaigns. Amazon advertising can be challenging when you only have basic marketing skills. That's why we created a machine-learning engine that can do the work for you. 

With m19, you only have to think about your Amazon PPC strategy and guide the AI toward your goals. The AI then acts following your instructions: create ad campaigns, collect all relevant keywords, adjust bids on a daily basis, protect your brand from the competition, and show you the results on an easy-understanding dashboard. 
In other words, cut the operations, and just think about how to sell on Amazon and most of all, how to become the best seller in your market.

Now, let's jump to some common questions our customers often ask:

What is the AI doing for my PPC?

The AI is handling keywords extraction and optimization, campaigns creation, and bid optimization for every single keyword and ASIN

Will m19 manage my existing campaigns?

No, m19 will create new campaigns but will use all the data from existing and past campaigns.

Do I need to input my keywords?

No, it is not mandatory. The tool is doing the keyword extraction and will be using your past data. For manual input, you can do it through Seeds or Tactics.

How long does it take for the AI to optimize my account?

This depends on the size and the spending to be managed, you should expect 4 weeks on average. The algorithm learns from your historical campaigns. An ideal scenario is when you create one campaign per product or a single campaign with one Ad Group per product.

The m19 AI will learn faster with ASINs driving a significant number of conversions. Basically, the more conversions, the faster the learning process.

How much improvement should I expect?

This is hard to tell. It depends on the level of optimization of existing campaigns and on the strategies that will be created in m19. On average, you can expect +25% to 50% profitability.

Is there a minimum of spend for the AI to perform?

Yes, we recommend at least $ 1.000 in ad spend per month.

How long does it take to activate m19 on my account?

From the m19 registration to having m19 campaigns running in the advertising console, it takes up to 24 hours.

How does the algorithm work?

Your campaigns are optimized daily, meaning that the technology selects and updates keywords and computes bids for you, every day. For further understanding, you can study our strategy and tactics structures.

Will the m19 team help me put in place the right strategies in m19?

The m19 onboarding process includes at least 1 setup call where we help translate your needs into m19 strategies. You will be designing your strategy and m19 will provide the perfect tool to put in place and operate it.

Is m19 offering a managed service?

No, unfortunately, we only offer support and onboarding calls.

Which formats can be managed by m19?

Sponsored Product, Sponsored Brand (brand store, product landing page, and videos), and Sponsored Display. DSP can't be optimized yet by m19.

Does M19 take my past data into account?

Yes, it does on one condition: One ad group in your campaigns contains only a child ASIN under the same parent ASIN ( if the ASIN doesn't have a parent ASIN, it should be alone in the ad group).

If the rule isn't followed, we won't be able to re-match the search terms to the right parent ASIN and learn from it. We might lose data

Does M19 help in KDP (Kindle Direct Publishing) advertising?

Yes, we support KDP advertising.

Which countries can be managed by m19?

US, CA, MX, DE, UK, IT, FR, BE, ES, JP, SE, NL, IN, AU, AE, PL.

How much does m19 cost?

The cost is broken down into a fixed subscription fee, and a variable one depending on your advertising spend. For more information, visit our pricing page.

How can I stop my subscription?

Just send us an email at least 1 day before the anniversary of your subscription :)

What will happen to the m19-generated campaigns when I unsubscribe?

The tool will stop optimizing the bids per day and the bids will be set to be at very low values. Also, the tool will erase all the data generated by the algorithm.

And if you want to go deeper...

Here are the most common questions after onboarding.